Wipro has issued the latest notification for the recruitment of 2024. Applications are invited for Lead Administrator. Other details like Education Qualification Details, Required Age Limit, Mode Of selection, Fee Details, and How to Apply are given below…
Organization: Wipro
Type of Employment: IT Jobs
No.of Vacancies: Various
Job Location: Pune, Bengaluru, Coimbatore
Post Name: Lead Administrator
Official Website: www.wipro.com
Applying Mode: Online
Last Date: ASAP
Details Of Vacancies:
- Lead Administrator
Qualification Details:
- Candidates must have passed Refer to the official notification. or the equivalent from a recognized Board or University.
Job Description:
- Responsible for Discovery activities.
- Monitors service mapping results, reconciling, and addressing any anomalies.
- Works with Service Owners and SMEs to ensure that accurate service maps are discovered and maintained.
- Good understanding of CMDB discovery and their error resolution based on Service Mapping errors and issues.
- Working knowledge on clearing CMDB discovery-related issues such as duplicate CIs, Port Issues permission issues, etc.
- Mid-service installation and integration, troubleshooting and fixing errors with a good understanding of Network and Network security and Server
- Identify Orphan IC fix issues and Creating Patrons
- Hands-on knowledge of ServiceNow version migration/upgradation and UAT testing.
- Participates in platform upgrade planning, testing, and validation.
- Strong knowledge with hands-on experience of ServiceNow modules such as Service Mapping, CMDB, Discovery, cloud Discovery, and Event management
- Fundamental knowledge of the ServiceNow Event Management module and other ITSM modules.
- Exposure to third-party tools for integrations like SCCM, Qualys, Orion, and similar toolsets.
- Perform Verification and regular audits of CMDB data.
- Maintain SOPs & EPD and get timely review and sign-off from the customer.
- Required certifications? ServiceNow- Certified System Administrator, CIS? Discovery, CIS? Service Mapping.
Service Now Mapping:
- Responsible for ServiceNow Service Mapping Activities and ServiceNow Discovery activities.
- Monitors service mapping results, reconciling and addressing any anomalies.
- Works with Service Owners and SMEs to ensure that accurate service maps are discovered and maintained.
- Ensures that service mapping products are highly available, reliable, and performant.
- Customization of Service Mapping Patterns on the basis of application/Experience with extending the ServiceNow schema to custom applications.
- Regular maintenance of modeled applications and triggering Service Reviews and Audits.
- Establishes, monitors, and maintains Service Mapping refresh schedules.
- Responsible for chairing meetings with Software/Application Owner(s) and gathering requirements, producing weekly/monthly status dashboards.
- Experience presenting and conducting demo reviews with Owners/Tower Leads.
- Intermediate understanding of application architecture and its relations with other application components.
- Fundamental understanding of networking including TCP/IP ports, firewalls, Network Protocols, and IP networks.
- Good understanding of Linux/Unix commands, SUDO permissions and other OS environments, Service mapping, and Service Request
- Good understanding of cloud-based discovery (internal & external) and discovery for other CI types.
- Required certifications? ServiceNow- Certified System Administrator, CIS? Service Mapping.
Required Age Limit:
- Not Specified
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Salary Package:
- Best In Industry
Mode of Selection:
- Interview
Steps To Apply for Online Mode:
- Log on to the official website www.wipro.com
- Candidates can apply online.
- Candidates should ensure that they fulfill the eligibility criteria as per requirements.
- Pay the application fee, if needed.
- Click on the submit button for the submission of the application.
- Take a printout of the application for future use.
Important Instructions:
- Before Applying, Candidates are advised to go through the instructions given in the notice of examination very carefully.
Official Links:
- Applying Link: Click Here
